SUPPORT
FS One Product Support FAQs
Product support FAQs for FS One can be found at the
FS One product website FAQs page.
Additional FAQs can be found at the
InertiaSoft FS One Support FAQs page.
FS One Product Website
The FS One product website is a good source
of information about FS One features, updates, videos, etc.
Technical Support
Tech Support for FS One is provided through the FS One product website.
Phone support for FS One is available at: (877) 504-0233.
Downloads
A full range of updates, patches, and other downloads are
available at the FS One product website.
Patches and Updates
Seven patches have been released. Version 1.0.9 is the most recent.
(Version 1.0.8 is contained in Hangar Pack 1 and was not released separately.)
FS One Product Site Downloads
- The official download site for FS One patches and updates is
here.
Heli Performance Update
- Click
here to download the update.
This update should be installed prior to installing patch 1.0.9. If you installed the 1.0.9 patch first,
simply install the heli update and then re-install the 1.0.9 patch.
Patch 1.0.9
- Click
here to download the patch.
This patch may be installed on any version prior to 1.0.9 and contains the changes
found in all previous patches. It should be applied after the heli performance update (above).
Click here to read the ReadMe file.
The 1.0.3, 1.0.4, and 1.0.5 exe files are also available. These are helpful to test with 1.0.3
or 1.0.4 after installing 1.0.5, in case you encounter any problems with 1.0.5. Using these exe files
directly is only recommended if you are comfortable copying, deleting, and renaming files,
and even then, be sure that you have installed the 1.0.5 patch before using these exe
files directly.
1.0.3 exe (zip file) - This
zip file contains the 1.0.3 exe file. Simply download the file and
then unzip it to some backup location. You can then copy the exe file to the FS One
installation folder. Simply double click on the FS_One_v1_0_3.exe file to launch the
1.0.3 version of FS One.
1.0.4 exe (zip file) - This
zip file contains the 1.0.4 exe file. Simply download the file and
then unzip it to some backup location. You can then copy the exe file to the FS One
installation folder. Simply double click on the FS_One_v1_0_4.exe file to launch the
1.0.4 version of FS One.
1.0.5 exe (zip file) - This
zip file contains the 1.0.5 exe file. Simply download the file and
then unzip it to some backup location. You can then copy the exe file to the FS One
installation folder. Simply double click on the FS_One_v1_0_5.exe file to launch the
1.0.5 version of FS One.
1.0.5.2 exe (zip file) - This
zip file contains the 1.0.5a exe file. Simply download the file and
then unzip it to some backup location. You can then copy the exe file to the FS One
installation folder. Simply double click on the FS_One_v1_0_5_2.exe file to launch the
1.0.5a version of FS One. This test version is for those experiencing sound problems since
upgrading to 1.0.5. Most users will not need this version.
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